For Businesses

Reliable Transportation Partnerships for Your Clients and Residents

Senior Express partners with healthcare facilities, senior living communities, and social service organizations in the Columbia, SC Midlands to provide reliable, vetted transportation.

  • BBB A+ Accredited
  • Veteran-Owned
  • Licensed & Insured
  • Top-Rated on Google
  • Since 2008

Have questions? We're here to help.

(803) 926-7933
Who We Partner With

Organizations That Trust Us

Senior Express works alongside a wide range of Midlands organizations that share a commitment to senior wellbeing.

Senior Express driver assisting a client

Medical Practices & Clinics

Primary care, specialists, dialysis centers, and outpatient surgery facilities.

Hospitals & Discharge Planners

Ensure patients get home safely and arrive at follow-up appointments on time.

Senior Living Communities

Assisted living, independent living, and memory care facilities.

Home Health & Care Agencies

Supplement your at-home services with reliable, vetted transportation.

Adult Day Programs

Scheduled, recurring rides for daily program attendance.

Social Service Organizations & Nonprofits

Case managers and community organizations serving older adults.

Hospice & Palliative Care Providers

Compassionate transportation for sensitive care situations.

The Problem We Solve

Transportation Is Healthcare

When seniors can't get to their appointments, the consequences ripple through the entire healthcare system. We're here to close that gap.

3.6M

Americans miss or delay medical care each year due to a lack of reliable transportation — one of the most preventable barriers in healthcare.

30%

Of seniors report that getting to medical appointments is a significant challenge, contributing to missed treatments and worsening health outcomes.

$150B

Estimated annual cost to the U.S. healthcare system from missed appointments — many preventable with a dependable ride.

#1

Transportation is consistently ranked by discharge planners and case managers as the top unmet need among seniors transitioning out of hospital care.

Why Senior Express

Putting Your Reputation in Good Hands

When you refer a client to Senior Express, you're putting your organization's reputation on the line. We take that seriously. Since serving the Columbia Midlands, we've built our business on one thing: showing up — on time, prepared, and with the patience and professionalism that older adults deserve.

Background-Checked, Licensed & Insured Drivers

Every Senior Express driver passes a thorough background check. Refer your clients with confidence knowing they're in professional, vetted hands.

Serving the Midlands

We serve Richland, Lexington, and Kershaw counties — the heart of the Columbia metro. Local roots mean local reliability.

Door-to-Door Service

We don't just drop clients at the curb. We assist from door to destination — helping with mobility, wait times, and the full journey.

Easy, Flexible Payment

We accept credit card, cash, and check. Clients can also receive itemized statements for independent insurance reimbursement.

Flexible Scheduling

Whether your clients need a one-time ride or a recurring weekly schedule, we accommodate both. Just give us a few days' notice to coordinate.

Personalized, Caring Service

Senior Express isn't a rideshare app. Our drivers are trained to work with older adults and those with mobility needs — patiently and compassionately.

How the Partnership Works

Simple to Set Up. Easy to Use.

Step 01: Reach Out
01

Reach Out

Contact our team to discuss your organization's transportation needs. We'll learn about your clients, your scheduling requirements, and your service area.

Step 02: Coordinate
02

Coordinate

We work with your staff to integrate scheduling into your workflow — whether that's a phone call per client, a recurring schedule, or a direct referral process.

Step 03: Refer with Confidence
03

Refer with Confidence

Once set up, simply refer clients to Senior Express. We handle the rest — pickup, assistance, punctual arrival, and any wait time needed.

Let's Build a Partnership That Serves Your Clients

Sign up by reaching out to our team. We'll discuss your organization's needs and set up a transportation plan that works for your clients and your workflow.

Senior Express partnership